Team Lead Internal Digital Channels

Lead and improve DOC’s intranet and internal digital channels

• Fulltime/ fixed term position until 27 November 2026
• Wellington preferred/ other locations will be considered.

Our vision: Nature is thriving in Aotearoa
The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature across Aotearoa. When nature thrives, we all thrive.
Ko tā Te Papa Atawhai he tiaki, he whakarauora anō hoki i te taiao puta noa i Aotearoa. He oranga taiao, he oranga tangata.

Te Oranga o te Ao Tūroa.

He angitūtanga About the role

We’re looking for an experienced internal digital communications professional to lead DOC’s Internal Digital Channels and keep us all connected. You’ll head the day‑to‑day running and continuous improvement of our intranet and related tools, ensuring they’re usable, accessible, up‑to‑date, and trusted.

This role sits within the Organisational Communications team and leads one direct report (Wellington‑based). You’ll coach and support publishers across DOC, set clear content and publishing standards, and use data to lift engagement and user experience. You’ll also plan and deliver a practical roadmap of improvements while keeping the lights on.

The position will be focused on:

• Owning intranet and internal digital channel governance (content lifecycle, IA, templates, standards, accessibility).
• Delivering a channel strategy and annual work plan aligned to business needs and user insights.
• Using analytics and testing to improve content and UX; reporting on engagement and platform performance.
• Coordinating projects and vendors to enhance our SharePoint‑based intranet and connected tools (e.g., Teams/Viva).
• Enabling publishers with simple guidance, training, and user‑friendly tools.
• Leading people and performance — clear goals, regular feedback, development planning, and wellbeing.
• Working as an honourable Treaty partner to promote Māori engagement and involvement in our work.

Ngā pūkenga me ngā wheako Skills and experience

We’d love to hear from you if you can bring most of the following:

• 6-10 years’ internal digital communications experience, including intranet channel management.
• Strong intranet/CMS administration and content operations (SharePoint experience ideal).
• User experience (UX) skills — usability, IA, navigation, layouts — and responsive, accessible design (NZ Govt Web Standards).
• People leadership — coaching, feedback, performance, and support for dispersed/flexible teams. We will also consider people with people mentoring experience looking to step up into their first management position.
• Strategy and planning — roadmaps, annual work plans, balancing BAU and projects.
• Analytics and reporting — turning insights into improvements (content, IA, UX).
• Testing and continuous improvement — usability/performance testing; commissioning reviews.
• Stakeholder skills — trusted advice, clear communication, timely delivery.
• Knowledge of collaboration tools (e.g., SharePoint/Teams/Viva or similar).
• Experience in government is desirable, though other sectors will be considered.

If you have some of following, we are keen to hear from you:

• Understanding or willingness to learn Māori tikanga and Te Tiriti o Waitangi, and how it relates to your work.
• Work in genuine partnership with Māori and act as an honourable Treaty partner.

(If you don’t tick every box but have relevant skills and motivation, we still encourage you to apply.)

Ngā āhuatanga kei a mātou What’s in it for you?

At the heart of our success is our strong DOC culture, built on clear values. Our integrity grounds us, our connections take us further together, we empower ourselves and others to do the best work, so we achieve more for nature and New Zealand. DOC is committed to working as an honourable Treaty Partner.

DOC places importance on developing a culture where everyone can participate, thrive, and grow. We’re working towards being an organisation that is diverse, equitable and inclusive by default.

Salary range:$92,912- $124,500**(starting salary based on skills and experience).
- Eligibility to work in New Zealand is mandatory - this includes holding a valid work visa that covers the whole period of employment. _

Rā katinga Applications closeat 11:59 pm on **Friday 6 February 2026.