Description
Worker Type:
Permanent
Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."
We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.
We have an opportunity for a Platform Managerto join our Cards & Merchants Domain.
As part of our wider Products & Services Technology area, the Cards & Merchants domain are responsible for BNZs card issuing, transactions switch and merchant acquiring platforms. In addition, the domain support scheme compliance, statementing, loyalty, disputes management and several unsecured lending products within our platforms. Our teams manage a large and diverse technology stack. You’ll have the opportunity to work on customer and bank critical systems.
Mō te Tūranga | About the Role
We sat down with the Head of Technology - Cards & Merchants, and he let us know the following about the role.
What are some of the day to day tasks the person in this role will complete?
- Platform Strategy:Develop and communicate a compelling platform strategy that meets stakeholders' requirements, aligns with BNZ’s goals, and drives impactful outcomes. Guide technology teams toward delivery excellence.
- People Leadership:Lead Platform Owners/Leads, Principal Engineers and Engineering Leads through all employee lifecycle stages—attraction, recruitment, onboarding, development, retention, and offboarding. Foster a culture of trust, collaboration, and accountability to drive performance and alignment with business goals.
- Delivery & Planning:Create and maintain a comprehensive roadmap, to meet agreed business objectives. Manage and ensure BNZ initiatives within your portfolio are delivered on time and in budget.
- Cross-Functional Collaboration:Work closely with technology teams, architects, vendors, and stakeholders to design, build, and maintain a seamless platform that integrates with other systems.
- Service Ownership:Ensure compliance with BNZ group information risk and other policies and deliver safe, secure and reliable systems. Lead incident and problem management response across your portfolio.
What is the most exciting thing about this opportunity?
You will be instrumental in driving business modernisation across Cards & Merchant platforms, ensuring alignment with strategic goals, and fostering high performing teams. This role allows you to make a significant impact on the bank's technology portfolio by delivering high-quality resilient platforms. You’ll lead the development and operations of platforms within the Cards & Merchants Technology Domain.
What technical skills are required for this role?
We are looking for an experienced people leader (leading leaders) who also brings experience in:
- Card scheme / payments compliance
- Merchant acquiring & cards issuing knowledge
- Technology delivery management
- Financial & commercial acumen
- Strong incident & problem management
- Vendor management
What attributes will this person display in order to be successful in this role?
Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
- Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” _
Closing Date: 10 February 2026