Description
Excel Recruitment is seeking a Logistics Administrator for our client who specialises in the distribution industry. This is a part‑time position, working every Tuesday and Friday, based in Dublin 11, supporting daily logistics operations with a strong focus on customer service, delivery coordination, and CRM management.
Responsibilities
- Provide excellent customer service by responding to queries and resolving delivery issues.
- Coordinate daily deliveries and collections with drivers and customers.
- Update and maintain the company CRM with order details, delivery status, and customer information.
- Track shipments and ensure all delivery documents are accurate and up to date.
- Liaise with warehouse and transport teams to ensure smooth operations.
- Prepare basic reports on deliveries, delays, or customer feedback.
- Support general administrative duties within the logistics department.
Requirements:
- Previous experience in logistics, transport administration, or a similar customer-service-focused role.
- Strong communication skills and a customer‑first attitude.
- Good organisational skills and attention to detail.
- Comfortable using CRM systems and Microsoft Office (Excel, Outlook, Word).
INDCOM