Customer Service Cashier

Sean Graham are passionate about delivering great customer service and we are looking for people who enjoy working in a dynamic and customer focused environment

• The Role_
• Delivering consistently exceptional customer service and ensuring our customer’s a great customer journey, resolving complaints and issues when necessary.
• Ensuring compliance with the following;
• Health and Safety Procedures
• Think 21
• Security procedures
• Social responsibility
• Responsible Gambling and Self Exclusion Guidelines
• Cost control and Bet Translation Procedures
• Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.
• Ensuring the Customer Service Cashier understand the company’s product offering in shop to enable them to have confident conversations with customers.
• Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.
• Understanding how they can personally impact the shop’s profitability.
• Person Specification_
• Passion for delivering great customer care
• Ability to adapt and learn
• Self-Motivation
• Happy to work alone and within a team
• Strong organisation skills
• Ability to build strong relationships and communicate effectively
• Ability to deal with tough situations in a calm and professional manner

In Return we offer you

• Competitive Salary and benefits
• Full Training Program
• A clear and achievable career path
• 28 days paid Holiday (pro rata)

Our shop Opening Hours are between 9:45am - 9.30pm Monday to Sundays

In this role your contract hours will include evenings, weekends and Bank Holidays

Shifts are devised on a rota basis and will change weekly.
- At Sean Graham we believe we’ve got the best brands in betting and gaming and the best people behind them too. There’s never been a better to join_

Job Types: Full-time, Part-time

Pay: €14.15-€15.15 per hour

Expected hours: 19.5 per week

Work Location: In person