Description
We are small confectionery business based in St Albans.
Customer Service
Key Tasks
- Customer Service - Trade and Consumer
- taking telephone orders
- dealing with customer enquiries and queries
customer complaints
Sales Order Processing - Trade and Consumer
- Input orders onto Pegasus Opera (training given)
- Liaise with warehouse regarding orders
Progressing orders into invoices
Setting up customer account and obtaining credit checks and references for new customers
Responding to requests for samples
Telesales
General Office Duties: filing, shredding of documents, sending post etc.
Summary:
We are looking for a friendly and enthusiastic all-rounder with excellent communication skills, a good telephone manner and a solid general understanding of MS office.
Anticipated start date of 5th May 2026.
Applicant must be able to work in both a team environment and on their own.
Job Types: Full-time, Permanent
Pay: £13.20 per hour
Expected hours: 32.5 per week
Benefits:
- On-site parking
Work Location: In person