Description
Job Overview
Responsibilities
- Greet guests warmly and present menus with enthusiasm
- Take accurate food and beverage orders using the point-of-sale system
- Serve food and drinks promptly while maintaining presentation standards
- Ensure guest satisfaction by checking in during their meal and addressing any concerns
- Upsell menu items to maximise sales opportunities
- Maintain cleanliness of tables, service stations, and surrounding areas
- Follow food safety procedures and hygiene standards at all times
- Assist with basic food preparation when required
- Handle payments accurately and provide correct change or receipts
- Collaborate effectively with kitchen staff and other team members to ensure smooth service flow
Skills
- Previous experience in hospitality or restaurant service is advantageous
- Strong knowledge of food safety regulations and best practices
- Excellent guest service skills with a friendly, approachable demeanour
- Ability to multitask efficiently in a busy environment
- Good organisational skills and time management abilities
- Basic maths skills for handling transactions accurately
- Knowledge of food preparation and culinary techniques is beneficial
- Kitchen experience or culinary background is a plus but not essential
- Effective communication skills to interact confidently with guests and team members
- Upselling skills to enhance guest experience while increasing sales potential
This role offers an engaging working environment where you can develop your hospitality skills whilst providing outstanding service to our guests. We value professionalism, enthusiasm, and a positive attitude in all our team members.
Job Types: Part-time, Zero hours contract
Pay: £7.55-£12.21 per hour
Expected hours: 4 per week
Work Location: In person