EMPREGO

Cargo Operations Agent

Air Canada-Zürich, Switzerland

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Reporting to the Cargo Operations Manager, Switzerland and Italy, the Cargo Operations Agent deals with cargo service providers and customers both on the operational and commercial sides.

Responsibilities:

  • Administrative duties as required & directed by the Cargo Operations Manager
  • Handle incoming calls from the customers, booking of freight in AC Cargo systems Weblynx
  • Implement load plan and coordinate with warehouse / ramp team to ensure best use of available space/weight for each flight
  • Check of Dangerous Goods documentation and export documentation
  • Monitoring of ULD stocks and managing movements to secure operational stock levels
  • Perform S4A/smartload entries (weight & balance), monitor and coordinate ramp activities
  • Follow and adhere to Cargo procedures and policies, compile flight documentation files
  • Report any safety and/or security issue with regard to the cargo operations (shipments, equipment, loading, etc.)
  • Maintain a constructive continuous working relationship with all internal and external customers and service providers
  • Actual duties and responsibilities may include any or all of the functional duties & responsibilities listed above plus any other related tasks as assigned by the employee’s superior

Qualifications

  • Post graduate degree or diploma in freight forwarding or airline is an asset
  • Previous experience in cargo sales and/or services (6 - 24 months)
  • Knowledge of dangerous Goods is an asset
  • Knowledge of Cargo IT systems is an asset

Conditions of Employment:
Linguistic Requirements

Bilingual (English and German). French & Italian languages are an asset

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.