Description
Role Description
We are seeking a skilled Customer Service Representative with C1-level English proficiency for a full-time hybrid role located in Cairo, Egypt. The position allows a combination of on-site and remote work. Responsibilities include communicating effectively with customers to provide high-quality support, resolving inquiries and concerns, maintaining detailed records of interactions, and ensuring client satisfaction through professional service and timely assistance.
Qualifications
- Strong skills in Customer Service and Communication
- Proficiency in English Teaching and Translation
- Experience in Training or coaching is considered advantageous
- Excellent problem-solving abilities and a customer-focused mindset
- Time management and multitasking skills with the ability to work independently
Pay: Up to E£20,000.00 per month