Description
Minimum requirements
- Over 2 years of experience in repairing iOS and Android devices
- Fluent in English and another language
- Post-secondary education, eg STPM, A-level, diploma or equivalent
- Confident leader and public speaker
- Good commercial awareness and understanding of the market
- Valid class B driving license
Key responsibilities
- Conducting technical training sessions for team members and workshop participants
- Leading and supervising the performance of remote technical teams
- Providing service and customer support during field visits or dispatches
- Managing all on-site installation, repair, maintenance and test tasks
- Diagnosing errors or technical problems and determining proper solutions
- Setting up hardware and installing and configure relevant software and drivers
- Maintaining and repairing smartphones, tablets and similar technological equipment or peripheral devices
- Installing well-functioning networks and manage components
- Handling cash and card transactions with customers
- Issuing receipts, refunds, change or documents