Description
This is a full-time, newly created role designed to support continued service growth across Ireland. The Patient Care Specialist will play a key role in expanding patient support services, working closely with patients, families, and multidisciplinary healthcare teams.
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**Key Responsibilities:
The Patient Care Specialist will be responsible for supporting existing patients and contributing to service expansion by promoting and delivering high-quality patient care services to key stakeholders across hospital and community settings.
Key responsibilities include:
- Installation and setup of homecare devices including CPAP, NIV, invasive ventilation, diagnostic equipment, and cough assist devices in patient homes and hospital locations
- Management of patient home installations, clinic-based installations and support, including patient and clinician training and compliance activities
- Ongoing patient follow-up post-installation, including telephone support, home visits, and compliance monitoring, with structured feedback provided to prescribing centres
- Support for clinical training sessions and educational workshops in designated centres
- Attendance at respiratory conferences and professional meetings as required
- Support of regional respiratory services, with occasional support in other regions as needed
- Adaptation of the role to support new product or service introductions when required
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**Skills and Experience:
- Qualified Nurse or Physiotherapist with a minimum of one year post-qualification experience in a hospital and/or homecare environment
- Excellent organisational, communication, and record-keeping skills
- Proven ability to present, train, mentor, and influence a broad range of stakeholders
- Commercial awareness and experience in developing and maintaining strong professional relationships is desirable
- Strong attention to detail with the ability to follow tasks through to completion
- Computer literate with practical IT skills
- Full manual driving licence