HR & Operation Executive

About Us

Key Roles & Responsibilities

1. Recruitment

• Full-Cycle Recruitment: Manage end-to-end hiring for retail and office positions — from sourcing, screening, interviewing, and shortlisting to offer and onboarding.
• Conduct pre-screening calls to assess suitability, availability, and salary expectations.
• Schedule and conduct first-round interviews, coordinating with hiring managers for subsequent rounds.

2. HR Operations

• Support the full spectrum of HR functions, including recruitment, onboarding, and offboarding processes.
• Assist in developing and implementing HR policies, procedures, and employee handbooks.
• Maintain and update employee records, attendance, and leave management accurately.
• Handle employee queries and assist in resolving HR-related issues in a professional and discreet manner.
• Ensure compliance with Singapore employment laws, CPF, and MOM regulations.
• Prepare employment contracts and other HR-related documentation.

3. Payroll, Commissions & Benefits

• Process monthly payroll, commissions, and incentive payouts accurately and on time.
• Manage CPF contributions and statutory submissions.
• Support reviews of salary and benefits structures to ensure market competitiveness.
• Handle payroll and commission-related queries with confidentiality and accuracy.

4. Staff Performance Learning & Development & Performance Support

• Coordinate staff training sessions and track attendance and completion.
• Assist in monitoring staff performance and follow up on performance-related matters when required.
• Support employee engagement and recognition activities.
• Conduct training needs with Retail/Operations to build training plan (product knowledge, servicestandards, upselling, hygiene/safety, supervisory skills).

5. Operational Support

• Coordinate staff schedules, rosters, and manpower allocation for retail outlets.
• Liaise with retail and operations teams to ensure smooth daily operations.
• Conduct regular outlet checks (e.g., staff records, attendance, compliance).
• Assist in staff outlet handovers and other administrative processes.

6. Confidentiality & Professional Conduct

• Maintain strict confidentiality of all employee and company information at all times.
• Handle sensitive matters with discretion, professionalism, and tact.
• Uphold company values and represent the HR function with integrity.
• Perform other HR or administrative duties as assigned to support business and operational needs.

Requirements:

• Minimum Diploma qualification with at least 3 years of relevant working experience in HR, recruitment, operations, or administrative support, preferably in retail or service-oriented industries.
• Solid understanding of Singapore employment laws, CPF, and MOM regulations.
• Hands-on experience in payroll processing and commission calculations.
• Proficient with HR systems or HRMS software (advantageous).
• Strong attention to detail, accuracy, and organizational skills.
• Excellent communication and interpersonal abilities.
• Demonstrates high integrity, confidentiality, and accountability.
• Willing to work on-site at both office and retail outlets when required

Key Competencies

• Confidentiality & Integrity
• Attention to Detail (especially in payroll and commissions)
• Communication & Team Collaboration
• Time Management & Organization
• Problem Solving & Initiative
• Flexibility & Adaptability

Monthly Salary: $3,500 - $3,900

Pay: $3,500.00 - $3,900.00 per month

Work Location: In person