I Store Manager - Dammam

Primary Responsibilities - Lead store operations and achieve commercial targets:

• Oversee daily store operations to ensure a safe, clean, and customer-friendly environment that aligns with company standards and local regulations.
• Drive sales and profitability by setting clear targets, monitoring performance, and coaching the team to meet and exceed individual and store goals.
• Recruit, train, schedule, and develop store staff, providing ongoing feedback, performance reviews, and coaching to build a motivated, customer-focused team.
• Manage inventory, stock replenishment, and merchandising to maintain product availability and visual standards; coordinate with logistics and purchasing as needed.
• Ensure accurate and efficient point-of-sale transactions, cash handling, daily reconciliation, and compliance with company financial procedures.
• Deliver exceptional customer service by resolving escalated issues, monitoring service quality, and implementing improvements based on customer feedback.
• Implement promotions, pricing, and visual merchandising directives to maximize sales impact and maintain brand presentation.
• Prepare and submit regular reports on sales, staff performance, inventory, and store KPIs to the regional manager and participate in store meetings.
• Ensure compliance with health, safety, and employment regulations and promote a respectful, inclusive workplace for all employees and customers.

Qualifications and Skills - Operationally strong with people leadership:

• High school diploma or equivalent; additional education in business, retail management, or related fields is a plus.
• Proven experience in retail store management or assistant management roles; demonstrated ability to meet sales targets and manage teams.
• Strong leadership and coaching skills with the ability to motivate diverse teams and develop talent locally in Dammam.
• Excellent verbal communication skills in Arabic; English proficiency is an advantage for reporting and coordination.
• Comfortable using retail systems, POS terminals, inventory tools, and basic office software (Google Workspace or equivalents).
• Good numerical skills and attention to detail for managing budgets, cash control, and inventory accuracy.
• Valid driver's license and reliable transportation preferred for regional meetings or store-related errands within Dammam.
• Flexible availability to work retail hours, including weekends and occasional evenings as required.

Personal Attributes - Leadership, integrity, and customer focus:

• Customer-first mindset with a professional, approachable demeanor.
• Results-driven, organized, and able to prioritize tasks in a fast-paced retail environment.
• Reliable and punctual, demonstrating integrity and accountability in daily responsibilities.
• Collaborative team player who supports colleagues and fosters a positive, inclusive workplace culture.
• Proactive problem-solver who remains calm under pressure and implements practical solutions.

Benefits and Work Conditions - Competitive package and growth opportunities:

• Competitive salary with performance-based bonuses or commission tied to store results.
• Local role based in Dammam with opportunities for career progression within Nice One and regional responsibility for high performers.
• On-the-job training in leadership, merchandising, inventory management, and company systems at no cost to employees.
• Employee benefits consistent with company policy and local labor regulations.
• An inclusive workplace that values diversity and equal opportunity for all applicants.