Description
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Cairo. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling customer inquiries through various channels. The role includes maintaining phone etiquette, addressing customer concerns, and delivering a high-quality customer experience.
Work condition
Work is from the office which is located in Cairo, Zayed / Maadi.
Rotational shifts - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and your days off ).
9 working hours including a 1-hour break.
Transportation is provided with many pickup points for boys and (door-to-door) for girls.
Benefits:
Intelcia offers the HIGHEST SALARY UP TO 25K!
Net Basic 14000
KPIS 100 Dollars
Paid Training
Social and medical insurance
Qualifications:
Strong communication skills
Proficiency in English is a must (B2 / C1)
0-1 year experience in Customer service
Good handling skills.
Pay: E£14,000.00 - E£30,000.00 per month
Language:
- English (required)
Location:
- Cairo (required)
Work Location: In person