Description
Please enter the job description**:
- Business Analyst / Digital Fundraising Project Manager*
- Unit:*Digital Fundraising & Systems (IDS)
Preferredlocation:**Vienna (Austria)
Part time: 0,75%
Duration: limited 1 year with possibility of extension
About us
SOS Children's Villages, founded in 1949, is the world's largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.
Child neglect, abuse and abandonment is everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person's best interests, we provide quality care according to their unique needs.
Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child's rights and advocate for change so all children can grow up in a supportive environment.
They contribute to the leadership of SOS SOS Children's Villages International (CVI) including enabling sound budgeting and financial management by leaders and managers in the two units: FCS (Federation Secretariat) and IDS (International Development Support).
Mission
The Digify Service provides a shared global digital fundraising platform, tools, and expertise that enable Member Associations to grow sustainable online income. It ensures that digital technology, content management, and data systems are efficient, secure, and adaptable to local market needs while maintaining global standards and economies of scale.
Through shared global governance, coordination, and continuous improvement, Digify drives innovation, cost efficiency, and shared learning across the federation. Serving around 50 member associations and contributing to more than €60 million in annual income, it plays a central role in digital transformation and supporter engagement — maximizing impact for children, families, and communities.
The Digital Fundraising Project Manager supports the implementation, enhancement, and continuous development of the Digify digital fundraising platform and related tools. Acting as a bridge between Member Associations, technical teams, and vendors, the position ensures smooth project delivery, integration with systems such as donation tools, webshops, and analytics, and adherence to global standards and timelines.
This role coordinates digital fundraising initiatives and provides expert guidance and capacity-building support to Member Associations, helping them strengthen their digital presence, campaigns, and income growth. By fostering collaboration, knowledge exchange, and innovation, the role contributes to the federation’s goal of building sustainable, data-driven, and impactful digital fundraising operations worldwide. This position may also co-lead cross-regional pilots or innovation projects, supporting the testing and rollout of new tools, processes, or approaches across participating Member Associations.
Note: Within the Digify Service, Digital Fundraising Project Managers hold differentiated responsibilities and specializations depending on regional context, project scope, technical focus, and IF4C investments or line management responsibilities; while the overall purpose and core accountabilities remain the same, individual roles may emphasize specific areas such as implementation and platform management, digital campaign delivery, analytics and optimization, IF4C coordination or member association capacity building. This flexibility ensures that the service can effectively meet diverse country needs and operational realities across regions.
Tasks and Responsibilities
- Plan, coordinate, and implement digital fundraising projects within the Digify service, ensuring timely delivery and adherence to quality standards. Oversee project timelines, key milestones, and resource allocation in collaboration with technical teams, vendors, and Member Associations, while monitoring progress and mitigating risks through appropriate corrective actions and escalation mechanisms.
- Ensure full compliance with global standards, security requirements, and brand guidelines across all phases of the project lifecycle.
- Provide functional guidance and advisory support to Member Associations on digital fundraising operations, ensuring alignment with Digify standards, while deferring technical solution design to specialized teams.
- Design and deliver training sessions, workshops, and knowledge-sharing initiatives to strengthen local capacities in digital marketing, platform utilization, and data analytics. Promote the systematic exchange of best practices, success cases, and lessons learned across regions to encourage innovation and continuous improvement.
- Support the contextual adaptation of Digif