Description
About Us:
We are looking for a strong, hands-on Operations Manager to take full accountability for operational performance, people leadership, client relationships, and financial results within a multi-site security portfolio.
This role is suited to an experienced security professional who thrives in a fast-paced, high-accountability environment and can lead teams while maintaining high compliance and service standards.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
- Duties & Responsibilities:
- Full operational control of the security function within the allocated region
- Lead and manage Area Managers, ensuring consistent service delivery and discipline
- Drive financial performance: budgets, margins, cost control, cash flow, and profitability
- Maintain and enforce ISO, SHEQ, and security compliance standards
- Build and manage strong client relationships, including issue resolution and retention
- Oversee staff performance, IR matters, succession planning, and team development
- Support business growth and implementation of new contracts
Skills and Competencies:
- Strong leadership experience in security operations
- Proven ability to manage financial performance and budgets
- Solid people management and labour relations capability
- Effective client relationship and service delivery management
- Results-driven with strong operational discipline and control
- Willing and able to travel across multiple sites
Qualifications:
- Grade 12
- PSIRA Grade A (essential)
- Valid South African driver’s licence
- Minimum 5 years’ management experience within the security industry
- Tertiary qualification in security, business, finance, or a related field will be advantageous