Description
We are a boutique cosmetic and restorative dental practice in Williamsburg, Brooklyn, and we’re looking for a Patient Coordinator who leads with warmth, takes pride in the details, and genuinely loves taking care of people.
We’re not a typical dental office. Our patients come to us because they want something different — thoughtful, unhurried care from a team that knows their name and remembers what matters to them. We’re looking for someone who wants to be that first and lasting impression.
What You’ll Do
- Guide new patients through onboarding from first contact to first visit
- Support treatment acceptance by presenting options clearly, warmly, and without pressure
- Manage in-office flow so every patient feels attended to, never rushed
- Oversee payments, collections, and financial conversations with confidence and care
- Contribute to the overall ambiance and hospitality of the space
- Anticipate needs before they’re voiced — that’s the concierge standard we hold ourselves to
The Schedule
This is a full-time, in-person position (32-40 hours/week):
- Monday: 9:00 AM - 4:00 PM
- Tuesday: 7:45 AM - 5:45 PM
- Wednesday: 7:45 AM - 5:45 PM
- Thursday: 7:45 AM - 4:00 PM
- Friday: 8:45 AM - 4:00 PM
Who We’re Looking For
Someone who takes ownership. Someone who finds satisfaction in a system that runs beautifully and a patient who leaves happier than when they walked in. You’re professional, polished, and genuinely kind — not because it’s required, but because that’s who you are. You carry yourself with confidence and speak with conviction. You don’t second-guess yourself in front of patients — you know your stuff and it shows.
We have a refined, understated aesthetic — our team’s appearance reflects the calm, clean environment we’ve built. Uniforms are provided and laundered.
Requirements:
- Minimum 1 year of experience in a dental office (front desk or clinical) — or a strong background in hospitality that you’re ready to bring into healthcare
- Excellent communication skills, written and verbal
- Comfort with financial conversations and basic collections processes
- Reliable, detail-oriented, and a true team player
What We Offer
- $20-$35/hour, commensurate with experience
- Eligibility for team-based bonus structure after a 3-month period
- Dental benefits, including cosmetic dentistry and Invisalign
- Uniform provided and laundered
- Ongoing professional development and continuing education opportunities
- A collaborative, hospitality-first culture where staff are valued as much as patients
To Apply
Send your resume and a cover letter telling us why this role is the right fit for you. Applications without both a cover letter and resume will not be considered.
Pay: $20.00 - $35.00 per hour
Benefits:
- Continuing education credits
- Dental insurance
- Employee discount
- Opportunities for advancement
- Paid time off
Application Question(s):
- Are you able to provide excellent customer service and have positive attitude?
- We are a boutique, out-of-network cosmetic practice. What does that mean to you and why does that environment appeal to you?
- In what situation is 4346 used?
- What are your core values?
Education:
- High school or equivalent (preferred)
Experience:
- Dental office: 1 year (required)
Shift availability:
- Day Shift (required)
Ability to Commute:
- Brooklyn, NY 11249 (required)
Work Location: In person