Description
We’re looking for an experienced Internal Communications & Engagement Manager to support the day-to-day running of B&M’s Internal Communications & Engagement team and to deputise for the Head of Internal Communications & Engagement when required, including during periods of annual leave.
You’ll be responsible for maintaining momentum, quality and confidence across internal communications, able to independently draft, sense-check, proof and sign off content, manage stakeholders, and keep key activity moving in the Head of IC’s absence.
Alongside hands-on delivery, you’ll bring solid experience of strategic internal communications planning, including colleague surveys, values launches and colleague engagement activity.
The Key Responsibilities will be:
- Act as a deputy to the Head of Internal Communications & Engagement when required, providing continuity of leadership, decision-making and delivery.- Confidently manage day-to-day internal communications activity in the Head of IC’s absence.- Oversee the work and communications produced by the Internal Communications & Engagement Co-ordinator, providing guidance and quality assurance.- Drive internal communications plans for colleague surveys, values launches and engagement campaigns.- Translate strategy into clear comms plans with audiences, messages, channels and timelines.- Independently draft, edit and commission high-quality internal communications.- Turn complex or sensitive information into clear, engaging colleague-facing messages.- Act as final editorial gatekeeper ensuring content is accurate, on-brand and rigorously proofread.- Maintain high standards for grammar, tone of voice and clarity.- Overseeing and Managing major events end-to-end including planning, suppliers, content and delivery.
- Proven experience in internal communications, with a strong track record of delivering impactful communication strategies.
- Experience deputising for senior leaders or operating independently with mínimal oversight, demonstrating sound judgement and decision-making.
- Demonstrated experience developing and delivering comprehensive communications plans, particularly for employee surveys and organisational values or culture launches.
- Outstanding writing, editing, and proofreading abilities, with the capacity to tailor tone and messaging for diverse audiences.
- Proven experience planning and executing large-scale internal events, ensuring high engagement and seamless delivery.
- Experience working within a PLC or listed business, with an understanding of corporate governance, compliance, and stakeholder expectations.
- B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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