Description
Reference no. R2856033
Position title:Hard Services Execution Supervisor
Department:Site Facility Management TOR
Location:Toronto, ON
About the job
Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you’ll help reimagine how life-changing treatments reach people everywhere, faster.
Within Sanofi's global Engineering & Maintenance organization, the Hard Services Execution Supervisor plays a critical role in the Facility Management department, aligned with Sanofi's Manufacturing & Supply strategy.
In this role, you will lead a team of soft and/or hard services execution technicians, overseeing operations on existing installations across a strategically important area of the company. You will serve as the preferred technical partner for the Facility Management function, ensuring contract performance across all dimensions — HSE, Quality, Performance, Deadlines, and Costs.
About Sanofi
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities:
Team & Operations Leadership
- Lead and manage a team of hard and/or soft services execution technicians
- Drive best practices and standardize ways of working at the Manufacturing & Supply site level
- Manage people performance, talent development, and team growth
Facility & Maintenance Management
- Oversee hard and/or soft services to ensure facilities provide a safe and compliant environment
- Plan and execute preventive and corrective maintenance schedules using a CMMS or equivalent system
- Accurately document all maintenance activities within the CMMS
- Work closely with Facility Management partners to ensure seamless service delivery
- Work closely with Process Team to support Site Issues when required
- Attend +QDCI as the Lead for FM
- Direct Supervision of Internal Trades / External Vendors
- Review and Approve Work Order Completion
Compliance & Quality
- Ensure full compliance with company policies, SOPs, cGMP, and OSHA requirements
- Manage anomalies and CAPAs related to HSE and quality
- Respond to audits and inspections
- Ensure technical interventions by the team meet all compliance standards
- Represent the FM Department during Audits
Technical Support & Continuous Improvement
- Provide technical assistance to production and APU departments
- Support technical problem-solving, workgroups, and improvement initiatives
- Ensure compliance with contractual commitments and manage discrepancies
- Maintain operational presence during crisis situations
- Support service providers within area of expertise as needed
- Support and act as SME for Building Envelope
- Support and act as SME for Interior Building Repairs / Finishes
- Support/Lead Projects where applicable with FM scope
Financial Oversight
- Participate in cost planning and track implementation of services
About You
Education:
- Diploma or degree or equivalent combination of education and minimum 5 years of relevant maintenance planning and scheduling experience
- A degree in Mechanical, Electrical, Industrial Engineering, Chemical or related field is preferred
Experience:
- Demonstrated technical expertise in engineering and maintenance within pharmaceutical manufacturing
- Strong familiarity with pharmaceutical industry regulations
- Proven ability to master a strategic technical scope in facility management (soft and/or hard services)
- Track record of making key decisions within a technical area of expertise
Technical Skills:
- Proficiency in CMMS or equivalent maintenance management systems
- Strong knowledge of techniques and standards in facility management
- Knowledge of pharmaceutical equipment and maintenance practices
- Solid understanding of GxP and HSE activities and standards
- Technical writing and investigation techniques
Soft Skills:
- Strong listening and interpersonal skills
- Excellent communication abilities, including capacity to conduct training sessions
- Collaborative mindset with ability to work cross-functionally
Languages:
- Local language proficiency required
- Professional-level English required
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health an