Description
Job Description
Offers competitive benefits package such as medical/dental benefits and etc
Walking distance from MRT
Dynamic Working Environment
As a Patient Service Associate, you will be responsible for the following duties:
Handle and escalate patient feedback to the appropriate supervisor promptly.
Perform accurate patient registration and screening, ensuring confidentiality and data integrity.
Ensure timely billing and same-day collection of payments.
Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas.
Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start.
Support appointment coordination for both new and follow-up visits.
Assist clinicians and therapists to facilitate smooth and efficient consultations.
Monitor patient wait times and keep them informed proactively.
Requirements:
Minimum GCE ‘N’ Level qualification with relevant working experience.
Strong team player with good collaborative skills.
Able to multitask and manage competing priorities effectively.
Possess a service-oriented mindset with a customer-focused approach.
EA License No.: 01C4394 (PERSOL Singapore PTE LTD)
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We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.