Description
Feedzai is the world's first RiskOps platform, and market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date with a current valuation of $1.5B. Its technology protects 800 million people in 190 countries.
The* Data Science Team* within Customer Success is highly engaged with our clients making use of their critical thinking skills with a business-focused mentality and customer-facing attitude. They activate, maintain, and support clients, develop models and rules, and train & enable them. In addition, they work cross-functionally with other departments (e.g., Research, Product, Marketing) in a collaborative team spirit spanning the globe to ensure we deliver best in class risk prevention solutions. Being on the frontline of fighting crime and protecting people from financial harm is incredibly inspiring to each of us.* Join Us!*
You:
You will be managing a distributed team of about eight (8) Data Scientists who are part of our CS DS team. The team's mission is to take on complex fraud detection problems for our enterprise level clients using Feedzai's unique product and platform. In addition, the team is tasked with creatively developing and coding innovative data science solutions for our clients that can be generalized as product enhancements. Our customer success team works with clients all over Europe.
Your Day to Day:
- Ensure successful delivery of Data Science artefacts on large scale clients, up to 8 projects
- Effectively understand business objectives and communicating data science insights and progress to a non-technical audience
- Support implementation of Feedzai's machine learning algorithm into our client's data feeds by unblocking issues, providing DS advice, and enforcing DS good practices
- Contribute to the team knowledge by keeping up with the state-of-the-art in machine learning applied to our domains
- Provide input to our Product and Research teams based on insights and models developed for individual clients
- Mentor, manage and conduct performance evaluation for the team
You Have & You Know-how:
- MSc, or PhD in Computer Science, Electrical Engineering, Statistics, Applied Mathematics, Physics or similar technical discipline
- Hands-on experience with big data, machine learning algorithms, and statistical modelling techniques such as classification, decision trees, boosting, and clustering
- Experience with R/Python and an object-oriented language (Java, C/C++)
- Experience with big data platforms such as Hadoop, MapReduce, Spark, Hive, and Pig
- Experience leading and mentoring a team of data scientists
- Comfortable presenting to both technical and non-technical audiences
- Ability to handle uncertain and complex situations
- Ability to effectively communicate with both client and data science teams
- Ability to think pragmatically, listen, and provide team orientation
- Ability to explore complex data patterns and convert it into insights and actionable plans
- Experience with building models for fraudulent financial transactions is highly valued
The Customer Success Team *is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. *Join Us!
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Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
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**Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status,