Description
Sutherland is seeking an analytical and attentive person to join us as a Training Associate Manager. We are a group of forward-thinking and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Associate Managers in this role get to:
Empower the Workforce: Oversee program trainers in creating, facilitating, and/or revising training materials and documents to equip staff with fundamental skills and knowledge
Influence the Lives of Others: Develop, train, and manage program trainers
Keep Management Updated: Relay important information in the form of timely and accurate reports
Impact the Bottom Line:Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
Strengthen Relationships:Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
Qualifications:**
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Ability to be pro-active in developing trust and professional report with employees and team members; work as a team-player
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to be strategic in developing solutions and process improvements
- College Degree in Human Resources or relevant field, MBA is preferred