Description
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
PRODUCT
We're the customer experts and advocates. Our teams work on the end-to-end product lifecycle; from understanding the motivations and needs of our customers and partners, to designing and testing hypotheses, to creating industry-leading experiences for luxury shoppers, sellers and service providers. We set our Product vision and achieve our strategy in close partnership with teams across the business.
PORTO
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!
THE ROLE
Being part of the Farfetch Platform Solutions Team, you will promote product strategy and definition by translating customer needs into partner requirements to ensure Farfetch Platform Solutions (FPS) delivers to customers the best personalised luxury experience. As a Platform Partners Product Manager, you will work with several teams in order to understand additional value propositions needs while building a thriving ecosystem of technology-enabled platform partners to serve the Luxury Fashion Industry and Customer. This encompasses a truly partner management from an end to end layer: from procurement to solution design and partner onboarding, always embedded in the Farfetch Platform Solutions strategy.
WHAT YOU'LL DO
- Lead partner discovery phases analysis going from opportunities to evolution, ensuring the right use cases and solutions are identified and built for our partners to connect with our platform and achieve joint success.
- Define platform partners communications strategy in alignment with other product areas.
- Define and take informed decisions based on partners' success metrics.
- Promote alignment between Tech, Commercial and Ops teams for partner onboarding.
- Champion the needs of luxury fashion brands and business teams on a continuous roadmap definition, ensure that what is delivered meets the original goals.
- Be the conscience and ambassador of the Platform, continuously looking at solutions from an end-user's perspective.
WHO YOU ARE
- Experienced in a product management or similar role;
- An understanding of technology and SaaS platform ecosystems
- Ability to build partnerships with technology products and platforms
- Meticulous, highly developed organisational skills, a hands on attitude, and the ability to work on multiple projects in a highly dynamic and fast-paced environment.
- Passionate about developing customer-centric products and solving complex problems that impact multiple teams;
- Experienced in working with cross-functional teams during the entire lifecycle of product development - pre-impact analysis, deployment and post-deployment activities, and maintaining product roadmaps
- Technology enthusiast, dynamic with an orientation to detail;
- Experienced in working with large and demanding companies;
- Ability to assimilate, sort through and aggregate complex information quickly and effectively;
- Active listener, with a good interaction with teammates and partners;
- Able to adapt to a very fast paced and consistently growing and changing environment;
- Proficiency in English
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
- FARFETCH Equity plan
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
Before Applying