Description
Munkakör leírása:
Our Partner is a global energy business involved in every aspect of the energy system. They have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day.They are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. They have a real contribution to make to the world's ambition of a low carbon future. Join them and be part of their environment as a:
Credit Control Analyst (Szeged/Budapest)
KEY RESPONSIBILITIES
- Effective cash collection and monitoring of customers' accounts consistent with the partner's credit standard & policies and preparing collection reports
- Monitor credit and fraud violations and inform / involve all relevant stakeholders within their DOA
- Dealing with customers' accounts and keeping these fully reconciled
- Adhere to the Team's regular KPI's (such as working conditions and performance)
- Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
- Maintain and develop working relationship with Crossfunctions (incl: Sales, Customer Service team etc)
- Be able to identify key, strategic or high risk business customers and issues and take actions together with the relevant stakeholders
Participate in Continuous Improvement efforts; initiate and raise „quick wins" where these are relevant - Review and make decisions based on customers' blocked orders
- Compliance with all relevant Credit Management related and QMS/EMS policies
REQUIREMENTS - Previous credit control / cash collection or customer service experience, but fresh grads are more than welcome!
- University degree
- Have advanced English language skills (oral and written)
- SAP and Spanish language knowledge are advantages
- Able to deal with complex situations while maintaining the right balance of customer and business focus
- Able to produce consistently high quality information within tight deadlines
- Have excellent written/oral communication skills and ability to build effective working relationships
- Have strong time management and organizing skills
- Good knowledge of MS Office
OUR PARTNER OFFERS - Possibility to join social communities and networks
- Chill-out and collaboration spaces in a stylish office environment
- Training and development opportunities to craft your career path
- Wide range of cafeteria elements
- Company laptop
- Flexible HO days
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