3years

  • Managing of Service Providers
  • Responsible for Corporate Procurement and facilities management
  • Extend and enhance the panel of service providers
  • Negotiate and manage rates/outcomes with service providers
  • Advise management on related processes, procedures and protocols
  • Timeous production of required stats and reports
  • Understands and interprets stats, reports, products and SLA with clients to ensure smooth running of the department (this has a direct impact on service levels and customer services if not understood)
  • Ensures that department policies and procedures are updated in order to ensure continuing effectiveness, and communicates and implements same, effectively
  • Assist staff when they experience complains and problems with Service Providers
  • Ensure monthly KPI’s are tracked and reported on

Qualifications and Experience:

  • Min 3 years working experience at a manager level within an emergency dispatch environment or insurance related environment.
  • 2 Years’ experience in Direct and indirect procurement spend management
  • Excellent geographical knowledge of South Africa and Africa
  • Understanding the complexity of service provider services within the company’s business environment
  • Experience in facilities management
  • Ability to manage own time as well as excellent administrative skills