EMPREGO

Receptionist / Switchboard Operator -durban

Tracker South Africa-Durban, South Africa

Position Summary:
Industry:IT & InternetJob category:Reception and SwitchboardLocation:DurbanContract:PermanentEE position:YesIntroduction:
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Durban Office.

Job description:
RESPONSIBILITIES

  • The incumbent is expected provide excellent service to internal and external customers
  • Operate and direct all calls on switchboard
  • Receiving and welcoming visitors and customers and contacting the relevant department for assistance
  • General office administration
  • Receiving and dispatching parcels and envelopes
  • Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
  • Maintains security by following procedures; monitoring logbook
  • Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
  • Administration of stock (Tea, coffee, milk, sugar, cleaning)
  • Creating installation certificates, vehicle lists for clients
  • Assist in keeping the reception area clean and tidy, at all times

Minimum requirements:
SKILLS AND KNOWLEDGE

  • Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
  • Immaculately groomed individual with a friendly and energetic personality.
  • Speak and write English fluently.
  • A passion for customer service and a professional attitude at all times.
  • The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
  • The ability to cope with a constant changing and pressurised environment.
  • Computer literate with knowledge of Microsoft Office