Descrição
Position Summary:
Industry:IT & InternetJob category:Reception and SwitchboardLocation:DurbanContract:PermanentEE position:YesIntroduction:
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Durban Office.
Job description:
RESPONSIBILITIES
- The incumbent is expected provide excellent service to internal and external customers
- Operate and direct all calls on switchboard
- Receiving and welcoming visitors and customers and contacting the relevant department for assistance
- General office administration
- Receiving and dispatching parcels and envelopes
- Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
- Maintains security by following procedures; monitoring logbook
- Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
- Administration of stock (Tea, coffee, milk, sugar, cleaning)
- Creating installation certificates, vehicle lists for clients
- Assist in keeping the reception area clean and tidy, at all times
Minimum requirements:
SKILLS AND KNOWLEDGE
- Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
- Immaculately groomed individual with a friendly and energetic personality.
- Speak and write English fluently.
- A passion for customer service and a professional attitude at all times.
- The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
- The ability to cope with a constant changing and pressurised environment.
- Computer literate with knowledge of Microsoft Office