Contracting Manager

Hotelbeds-Cape Town, South Africa

Hotelbeds is the world´s leading bedbank.

The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.

Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.

The company is headquartered in Palma de Mallorca, Spain.

The Bedbank business unit is leading Hotelbeds Group charge to reshape travel. It contracts, connects and efficiently distributes a differentiated portfolio of +100,000 hotels to leading travel trade industry partners including online travel agencies (OTAs), retail agencies, tour operators and airlines. Our main Bedbank brands include Hotelbeds, Bedsonline, Hotelopia, Travel Partner Brasil, Room & Go, JBS and Easymarket.This position sits within our Bedbank unit.

JOB DESCRIPTION:
The Contracting Manager will be in charge of developing and establishing relationships with the suppliers of the assigned portfolio of the hotels in a specific geographic area.

Accountabilities:

  • Responsible to sign the most competitive rates for Hotelbeds clients in B2B and B2C environment.
  • Negotiate contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy.
  • Monitoring the Performance of each hotel working closely with the YM to ensure competitiveness and availability is not an issue.
  • Act as the face-to-face key point contact for accommodation supplier vendors and develop and maintain excellent relationships with them. Assisting in resolving major complaints of our suppliers and clients negotiating the most suitable solution to maintain the good service and relationship with them.
  • Ensure the supplier has a clear understating of Hotelbeds value proposition and marketing tools to maximize and its possibilities such as Marketing packages, Markets and client’s promotions, tools, and new processes, allowing to optimize the income of each hotel.

Profile:

  • Strong influencing and negotiation skills, thriving in the creation and maintenance of successful long-term commercial relationships with suppliers and other stakeholders
  • Experienced with proven ability to deliver results in a fast-paced environment
  • Solid experience in negotiating agreements and conditions with suppliers
  • Proven ability to build strong internal and external relationships with individuals and hotel partners using an open and consultative approach
  • Highly developed communication (both verbal and written) and presentation skills
  • Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology
  • Channel managers /Hotel distribution know-how
  • Previous experience of contracting and negotiation suppliers
  • Excellent in English spoken and written
  • Know-how in the industry
  • Autonomous
  • Excellent interpersonal skills and strong cultural versatility and empathy
  • Passionate about customer satisfaction, with a personal commitment to organizational excellence
  • High values with high standards of personal integrity

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.