Description
Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.
We have split our work into four main journeys - customer, pre-sales, sales & e-mobility - these journeys both represent the main user groups as well as main flows from a process perspective.
The Customer journey is, starting from the customer, in the center of digital transformation meaning it is the one requiring the biggest adjustment of many interlinked and established processes and roles. In short, to be part of it means balancing between a start-up and large organisation mentality - ie adhering to and questioning established processes. A somewhat bumpy ride.
Main duties
- Inspire customer journey team members
- Manage a cross-functional team with highly motivated individuals.
- Challenge and improve our way of working within the customer journey
- Participate in Sales Digitalisation management team
Your profile
- Master’s degree or equivalent
- ‘Can-do’ mindset
- Entrepreneurial mindset - ability to keep calm, keep the course and stay focused, despite some head or side wind.
- Strong communicator and inspirational leader
- Fluent in English
- Proven experience and ability to build and develop lasting relationships and results
- Ability to communicate with senior leaders as well as developers
- Understanding and experience of large global organisations
- A structured and well-organised way of working
- Experience with complex products and services
Application
For further information please contact:
A background check might be conducted for this position.
LI-Hybrid