Description
Credit Controller - Scania Financial Services
15 Month Fixed Term Contract
Milton keynes
Scania Financial Services are looking for a motivated individual to fulfil the exciting position as Credit Controller. Working within the Credit Control team, this role provides a variety of tasks & will engage the position holder within the vibrant credit control environment. The Credit Control team achieve high levels of efficiency, with attention to detail & perseverance being key. A strong ability in building relationships with internal and external stakeholders in necessary.
Duties and Responsibilities:
- To manage arrears customers up to termination stage in a timely manner in accordance with current policy and guidelines
- To manage amendments / cancellation of all direct debit mandates
- To manage the rental portfolio workflow & any arrears.
- To manage all customer payment enquiries
- To maintain close daily contact with the Credit Control Manager, Relationship Managers & Sales Support.
- To Manage Insurance claims
- To carry out Novation’s & endorsements
- Reschedules to live contracts in accordance with current procedures
- To action customer refunds when requested
- Monthly R&M Payment files to SGB and Independent dealers.
- To provide cover within the department
- To update Credit Control procedures when appropriate
- To arrange repossession of vehicles as required and manage the process.
- To support the Credit Control Manager as required.
- Work closely with internal department and dealerships to ensure processes and procedures are working efficiently
- Working efficiently with the Scania way & Core values.
- Management of legal cases liaising with legal representation
- Month end reporting
- Process Improvement & Testing
Key Competencies / Skills Required:
- Excellent communication skills
- Confident administration skills
- Attention to detail & able to work under own initiative
- Ability to be able to work alone & within the team
- Excellent listening, verbal and written communication skills with proficient use of Microsoft Office products.
- Organised, efficient and a good collaborator who is able to work well under pressure.
- Business driven with a high level of independence and the ability to juggle multiple tasks.
- Ability to prioritise work & meet deadlines.
Working for Scania Financial Services is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania Financial Services we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act with integrity and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.