Customer Service Manager

$8K + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: West

Responsibilities

• Respond to customer service issues in a timely manner.
• Create effective customer service procedures, policies, and standards.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Implement an effective customer loyalty program.
• Maintain accurate records and document all customer service activities and discussions.
• Assess service statistics and prepare detailed reports on your findings.
• Hire and train new customer service agents.
• Manage the approved budget of the customer service department.
• Stay informed on the latest industry techniques and methods.

Requirements:

• BS degree in Business Administration or related field
• Minimum 3 years of relevant experience.
• You are customer-oriented
• Excellent verbal and written communication skills

Please connect us via LinkedIn as follows for efficient messaging:
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

More Information:

• *Salary Offer *$5000-$8000