Descrição
$8K + AWS + VB + allowance
5 working days, Mon - Fri, normal office hours
Location: West
Responsibilities
- Respond to customer service issues in a timely manner.
- Create effective customer service procedures, policies, and standards.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Implement an effective customer loyalty program.
- Maintain accurate records and document all customer service activities and discussions.
- Assess service statistics and prepare detailed reports on your findings.
- Hire and train new customer service agents.
- Manage the approved budget of the customer service department.
- Stay informed on the latest industry techniques and methods.
Requirements:
- BS degree in Business Administration or related field
- Minimum 3 years of relevant experience.
- You are customer-oriented
- Excellent verbal and written communication skills
Please connect us via LinkedIn as follows for efficient messaging:
Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
More Information:
- *Salary Offer *$5000-$8000