Description
Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field!
Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.
Main responsibilities:
- Managing pending situations: exchanges, complaints, returns, among other issues.
- Registration in the system of all requests/changes indicated by the client.
What we are looking for:
- Fluency in Dutch level C1 (Eliminatory);
- Fluency in English, level B1 (mandatory);
- Excellent verbal and written communication skills;
- Good computer skills from the user's perspective (mandatory);
- Ability to organize and prioritize;
- Ability to work flexibly to business needs and under pressure;
- Reside within a 30 km radius of Greater Porto.
- _ Don't you live in Porto? Don't worry! We have a realocation plan that will help you in the process of moving to the beautiful city of Porto.
Work schedule:
- Availability to work Monday to Sunday;
- The schedules are rotating fortnightly;
*Monday to Friday from 06:00 to 21:00
*Saturday from 08:00 to 17:00
*Sunday from 09:00 to 17:00
What we offer:
- Employment contract
- Initial and continue training;
- Multicultural environment;
- Dynamic team;
- Attractive salaries that match your skill set and language;
- Work from Office in Porto.
Tipo de oferta: Full-time