EMPREGO

IT Solution Specialist (Risk and Treasury) - Remote

Noesis-Lisboa, Portugal

**IT Solution Specialist (Risk and Treasury)

  • Remote**
  • Lisboa - Published on August 24, 2023Description

Application Support & Operations

  • Execute maintenance and support activities to ensure system availability and performance in line with user expectations, agreed service levels, quality standards, and service delivery processes.
  • Ensure that support at L2 is properly handled and get involved in escalation mode at L2/L3.
  • Ensure continuity when the solution needs to be modified.
  • Keep documentation up to date.

Enhancements

  • Contribute to the solution's delivery road map by participating in Project Activities
  • Ensure the solution includes enhancement requests' management and prioritize together with the business.
  • Participate in the set-up and execution of end-to-end user acceptance testing with business representatives.
  • Participate in package deployments/rollouts.
  • Perform testing on relevant interfaces during releases.
  • Act as a business.

Other
- Collaborates with internal and external stakeholders, including suppliers, to meet common goals and resolve issues.

Requirements:
Desired: Bachelor’s degree in Computer Science, Finance or equivalent experience.

Mandatory: Fluent in English

  • 4+ years of working experience in large and complex organizations.
  • Willing to accept a hands-on role.
  • Business-facing skills, understanding requirements, and transforming them into technical actions.
  • Proactive, self-starter, needs to be able to work without close supervision.
  • Experience with Databases (Sql Server, Oracle, others);
  • Availability for on-call duty.

Plus:

  • Experience with Azure
  • Experience with or knowledge of programming languages
  • Experience with a ticketing tool (ex: ServiceNow, BMC Remedy)
  • ITIL knowledge

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Details
CATEGORY
Computing and telecommunications
SUBCATEGORY
Systems
SECTOR
Programming, consulting and other computing activities
WORKDAY
Full Time
WORK MODE
Telecommuting / Remote
PROFESSIONAL LEVEL
Specialist
DEPARTAMENT
Computing