Description
Position Description: It's an exciting time for CGI, and we are seeking talented individuals ready to embark on this journey with us. With opportunities that match your expectations, we are committed to fostering your personal and professional growth.
We are currently looking for a ServiceNow Developer to join our Service Management team. This role involves responsibility for development and a strong background in design.
- Configure and Manage HR criteria, document templates and HR Profiles
- Define and manage HR Services, Categories, HR Service Catalogs, Catalogs items and Lifecycle Events.
- Establishing integrations between ServiceNow and other existing systems.
- Providing second-level support to the production support team for ServiceNow operations.
- Contributing through technical assessments, written documentation, and expert insights.
- Collaborating in continuous improvement by sharing experiences and knowledge within the team.
- Support business cases and project proposals development.
- Follow up with action items from meetings or risk/issue registers.
- Creating, executing and reviewing Test Plans and Test Scenarios.
- Validating Test Results and analyzing defects.
- Prepare and conduct reviews and training sessions.
- Ability to analyze, research, organize and prioritize tasks and meet multiple deadlines.
- Coach new or less experienced colleagues and serve as a reference point throughout requirements.Required qualifications to be successful in this role: - Bachelor Degree in Computer Science, Software Engineering, or any relevant field.
- Minimum 8 years of working experience in IT.
- Minimum 5 years working experience in ServiceNow.
- Hands on experience with ServiceNow platform, HRSD, ITOM, ITAM, CMDB
- Strong problem analytical, problem-solving skills, and good communication skills.
- High analytical skills, independent but also structured work in a team.
- Certifications: Certified ServiceNow Implementation Specialist certification (a plus).
- Certifications: Certified ServiceNow Application Developer certification (a plus)
- Bilingual (English/French) is an asset
LI-AB19Skills: ServiceNow DevelopmentAnalytical ThinkingServiceNowServiceNow CMDBServiceNow Cert App DeveloperServiceNow Cert Implement SpecWhat you can expect from us: Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees ''members'' because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
JOB REQUIREMENTS
Minimal experience: Unspecified