Customer Service Executive

Talreso Consultancy and Advisory Sdn Bhd-Nusajaya, Malaysia

Location:

  • Bandar Medini, Nusajaya, Johor
  • (Free shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

Job Scope:

  • Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.

Requirements:

  • Good English communication skills (Spoken & Written)
  • SPM and above
  • No experience and Fresh Graduates are welcomed to start their first career in a call center - Training will be provided

Salary Package:

  • Basic salary: Rm1,900 - Rm2,100
  • KPI/Attendance allowance: Rm400
  • Shift allowance: Rm300
  • Salary per month: Rm2,600 - Rm2,800 (Including allowances)

Working Hours:

  • 24/7 on Rotational shift (Morning, Afternoon, Evening)
  • 9 hours working in a day (inclusive of 1 hour break)
  • 6 working days in a week with 1 day off (depending on scheduled shifts)

Job Type:

  • Contract (24 months)

Job Types: Contract, Fresh graduate

Salary: RM2,600.00 - RM2,800.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay

Education:

  • STM/STPM (preferred)

Language:

  • English (preferred)
  • Bahasa (preferred)

Ability to Commute:

  • Nusajaya (required)

Ability to Relocate:

  • Nusajaya: Relocate before starting work (required)