EMPREGO

Online Manager

Foodstuffs North Island-Waihi, New Zealand

We are looking for an Online Manager to join our wonderful team at New World Waihi.

Job type - Full Time

Duration - Permanent (40 Hours)

Pay rate will depend on level of skills and experience.

Key responsibilities will be:

  • Ensure overall operational excellence is achieved for the Online shopping department.
  • Manage, motivate, train, and support the Online team ensuring that best practice policies and operational procedures are always followed, always leading by example.
  • Manage rosters and wage percentages in conjunction with the Owner Operator
  • Ensure housekeeping/cleaning responsibilities and schedules for Staging Area, Online equipment and Vehicles are maintained and adhered to
  • Assist in ensuring other departments meet their Online responsibilities as required.
  • Ensure deliveries/orders are checked against the Manifest to ensure correct quantity and quality of goods.
  • Delivering shopping orders to customers in great condition and within the time frames
  • Navigating driveways, hills, stairs and more to get our customers’ orders to their doors.
  • Communicating with our online customers regarding their orders
  • Load and unload deliveries/orders efficiently.
  • Ensure all restricted goods are delivered in accordance with ID checking procedures and policies.
  • Ensure housekeeping/cleaning responsibilities and schedules for Staging Area, Online equipment, and Vehicles.
  • Assisting our Online Shoppers to pick orders for customers when required.
  • Picking, packing, and processing customer orders accurately and efficiently

What are we looking for?

  • ONLY holders of full Class 1 NZ Drivers Licenses will be considered for the Online Delivery.
  • Be committed to safe working practices.
  • It will be an advantage to have SAP knowledge.
  • Comfortable with using tablets and computers.
  • Training will be given on our picking/delivery software.
  • Good listening skills and the ability to follow instructions.

Applicants need to be able to demonstrate:

  • A team player but can work independently to get tasks completed.
  • Physically fit - as lifting and stacking are required.
  • Excellent customer service skills
  • Reliable, flexible, and organized
  • Enthusiastic/great work ethic
  • High standard of presentation
  • Excellent Communication skills