Descrição
We are looking for an Online Manager to join our wonderful team at New World Waihi.
Job type - Full Time
Duration - Permanent (40 Hours)
Pay rate will depend on level of skills and experience.
Key responsibilities will be:
- Ensure overall operational excellence is achieved for the Online shopping department.
- Manage, motivate, train, and support the Online team ensuring that best practice policies and operational procedures are always followed, always leading by example.
- Manage rosters and wage percentages in conjunction with the Owner Operator
- Ensure housekeeping/cleaning responsibilities and schedules for Staging Area, Online equipment and Vehicles are maintained and adhered to
- Assist in ensuring other departments meet their Online responsibilities as required.
- Ensure deliveries/orders are checked against the Manifest to ensure correct quantity and quality of goods.
- Delivering shopping orders to customers in great condition and within the time frames
- Navigating driveways, hills, stairs and more to get our customers’ orders to their doors.
- Communicating with our online customers regarding their orders
- Load and unload deliveries/orders efficiently.
- Ensure all restricted goods are delivered in accordance with ID checking procedures and policies.
- Ensure housekeeping/cleaning responsibilities and schedules for Staging Area, Online equipment, and Vehicles.
- Assisting our Online Shoppers to pick orders for customers when required.
- Picking, packing, and processing customer orders accurately and efficiently
What are we looking for?
- ONLY holders of full Class 1 NZ Drivers Licenses will be considered for the Online Delivery.
- Be committed to safe working practices.
- It will be an advantage to have SAP knowledge.
- Comfortable with using tablets and computers.
- Training will be given on our picking/delivery software.
- Good listening skills and the ability to follow instructions.
Applicants need to be able to demonstrate:
- A team player but can work independently to get tasks completed.
- Physically fit - as lifting and stacking are required.
- Excellent customer service skills
- Reliable, flexible, and organized
- Enthusiastic/great work ethic
- High standard of presentation
- Excellent Communication skills