Description
For Our Client - BNY Mellon - a leading provider of financial services
- we are searching for Talents for position of Associate, Tax Reporting& Compliance II with German.
Place of work: Wrocław
Model of work: Hybrid
Your responsibilities would be to:
- Maintain oversight and awareness of all tax related service and satisfaction indicators; identify areas of concern and opportunities for improvement, agree action plan and timeframes with the client and your team leader and deliver on this plan
- Assist clients in the documentation management, by pre-filling required documentation - if applicable/authorised - and monitoring the processing of these documents
- Analyse reclaim reports and pro-actively advises clients of outstanding issues and status
- Actively participate to and/or pro-actively organize conference calls with clients on specific issues when necessary
- Performs monthly "Health Check" calls for their assigned clients and provides a written summary of issues, discussion points and relevant action tracking to the client and team leader
- Monitor query turnaround time and provide reporting on these to management. Seek necessary information to respond to the query, assess risk and prioritize accordingly
- Ensure all relevant procedures are up-to-date, suggest and make changes where appropriate
Our requirements:
- 2-3 years of total work experience (financial or tax knowledge is not required)
- Pro-client attitude is a must (previous client-facing experience would be an asset)
- Good knowledge of German language and fluent English
- MS Office knowledge is a must
- Solid communication skills and decision-making capabilities
You will receive:
- Full time contract of employment
- City Centre locations close to main railway station and flexible working arrangements
- Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
- Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
- Pension scheme
- On-site childcare and a parental buddy programme
- Exciting opportunities for career and global mobility
- Diverse and inclusive environment
- Employee Referral Program
- Recognition programmes
- A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)
What you need to do now
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.