For Our Client - BNY Mellon - a leading provider of financial services
- we are searching for Talents for position of Associate, Tax Reporting& Compliance II with German.

Place of work: Wrocław

Model of work: Hybrid

Your responsibilities would be to:

  • Maintain oversight and awareness of all tax related service and satisfaction indicators; identify areas of concern and opportunities for improvement, agree action plan and timeframes with the client and your team leader and deliver on this plan
  • Assist clients in the documentation management, by pre-filling required documentation - if applicable/authorised - and monitoring the processing of these documents
  • Analyse reclaim reports and pro-actively advises clients of outstanding issues and status
  • Actively participate to and/or pro-actively organize conference calls with clients on specific issues when necessary
  • Performs monthly "Health Check" calls for their assigned clients and provides a written summary of issues, discussion points and relevant action tracking to the client and team leader
  • Monitor query turnaround time and provide reporting on these to management. Seek necessary information to respond to the query, assess risk and prioritize accordingly
  • Ensure all relevant procedures are up-to-date, suggest and make changes where appropriate

Our requirements:

  • 2-3 years of total work experience (financial or tax knowledge is not required)
  • Pro-client attitude is a must (previous client-facing experience would be an asset)
  • Good knowledge of German language and fluent English
  • MS Office knowledge is a must
  • Solid communication skills and decision-making capabilities

You will receive:

  • Full time contract of employment
  • City Centre locations close to main railway station and flexible working arrangements
  • Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
  • Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
  • Pension scheme
  • On-site childcare and a parental buddy programme
  • Exciting opportunities for career and global mobility
  • Diverse and inclusive environment
  • Employee Referral Program
  • Recognition programmes
  • A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)

What you need to do now

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.