Warranty Administrative Officer (Low Yat)

ALL IT Hypermarket Sdn Bhd (Plaza Lowyat, KL)-Kuala Lumpur, Malaysia

Location: Plaza Lowyat, Kuala Lumpur

**Able to start immediately will be an added advantage.

**Walk-in-interviews are welcome.

Responsibilities:

  • Verify, process and follow-up on customer's warranty claims with technical department & suppliers
  • Prepare and submit relevant periodic reports and ensure accuracy of data entry into the inventory & warranty system
  • Ensure prompt response to customers inquiry, prompt warranty replacement from suppliers and prompt delivery of stocks
  • Ensure proper filling & documentation is done as well as stocks/warranty items are clearly labelled and stored in designated storage area
  • Undertake any ad-hoc duties assigned from time to time

Requirements:

  • Good Administrative, organizational and communication skills
  • Meticulous, attention to detail, computer literate & customer service oriented
  • Able to work independently with mínimal supervision and able to interact with people at all levels & with external parties
  • Possess computer product knowledge is an added advantage

Job Types: Full-time, Permanent, Fresh graduate

Salary: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Experience:

  • IT support: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa (preferred)