E-commerce Specialist - B2B Wholesale Website

Experience:

• Minimum 3 years in E-Commerce, preferably in a wholesales-related role.

Education:

• Graduation

Salary:

• 3000 SAR per month

Key Responsibilities:
B2B Relationship Management:

• Build and maintain strong relationships with B2B clients, understanding their needs and ensuring high levels of customer satisfaction.
• Collaborate with the sales team to support B2B customer acquisition and retention.

Platform Management:

• Oversee the B2B wholesale e-commerce platform, ensuring a seamless and efficient experience for business customers.
• Implement and optimize features specific to B2B transactions, such as bulk ordering and custom pricing.

Catalog Management:

• Coordinate with suppliers to manage a comprehensive and up-to-date product catalog for B2B customers.
• Ensure accurate product information, pricing, and availability.

Customized Solutions:

• Work closely with B2B clients to understand their unique requirements and provide customized e-commerce solutions.
• Implement features that facilitate easy bulk ordering, invoicing, and account management.

Order Processing and Fulfillment:

• Streamline B2B order processing, ensuring accuracy and timely fulfillment.
• Collaborate with logistics and operations teams to optimize order fulfillment for wholesale clients.

Data Analysis:

• Utilize data analytics to track B2B sales performance, identify trends, and make data-driven recommendations for improvements.
• Generate reports on B2B customer behavior and preferences.

Contract Negotiation:

• Assist in negotiating contracts and agreements with B2B clients, ensuring favorable terms for both parties.
• Work with legal and procurement teams to finalize contractual arrangements.

Training and Support:

• Provide training to B2B clients on the use of the e-commerce platform and its features.
• Offer ongoing support to address any issues or inquiries from business customers.

Compliance and Security:

• Ensure compliance with relevant regulations governing B2B transactions.
• Implement security measures to protect sensitive business data and transactions.

Collaboration with Sales and Marketing:

• Collaborate with the sales and marketing teams to develop strategies for attracting and retaining B2B clients.
• Provide input on marketing materials tailored to the B2B audience.

Required Skills/Abilities:
B2B E-Commerce Expertise:

• In-depth knowledge of B2B e-commerce processes and best practices.
• Familiarity with B2B wholesale market trends and dynamics.

Customer Relationship Management:

• Excellent interpersonal and communication skills for managing relationships with B2B clients.
• Ability to understand and address the unique needs of business customers.

Technical Proficiency:

• Proficient in e-commerce platforms, CRM systems, and other tools relevant to B2B transactions.
• Comfortable with technology solutions that enhance the B2B customer experience.

Analytical Thinking:

• Strong analytical skills to interpret data and identify areas for improvement in B2B operations.
• Ability to make strategic decisions based on data insights.

Negotiation Skills:

• Effective negotiation skills for contract discussions and pricing agreements.
• Ability to find mutually beneficial solutions for the company and B2B clients.

To Apply:
WhatsApp your CV to: +92 3482350367

Note:
Please bring a copy of your CV with you.

Salary: From ﷼3,000.00 per month

Education:

• Higher diploma (required)

Experience:

• E-Commerce, preferably in a wholesales: 3 years (required)

Ability to Commute:

• Jeddah (required)

Ability to Relocate:

• Jeddah: Relocate before starting work (required)