Descrição
Experience:
- Minimum 3 years in E-Commerce, preferably in a wholesales-related role.
Education:
- Graduation
Salary:
- 3000 SAR per month
Key Responsibilities:
B2B Relationship Management:
- Build and maintain strong relationships with B2B clients, understanding their needs and ensuring high levels of customer satisfaction.
- Collaborate with the sales team to support B2B customer acquisition and retention.
Platform Management:
- Oversee the B2B wholesale e-commerce platform, ensuring a seamless and efficient experience for business customers.
- Implement and optimize features specific to B2B transactions, such as bulk ordering and custom pricing.
Catalog Management:
- Coordinate with suppliers to manage a comprehensive and up-to-date product catalog for B2B customers.
- Ensure accurate product information, pricing, and availability.
Customized Solutions:
- Work closely with B2B clients to understand their unique requirements and provide customized e-commerce solutions.
- Implement features that facilitate easy bulk ordering, invoicing, and account management.
Order Processing and Fulfillment:
- Streamline B2B order processing, ensuring accuracy and timely fulfillment.
- Collaborate with logistics and operations teams to optimize order fulfillment for wholesale clients.
Data Analysis:
- Utilize data analytics to track B2B sales performance, identify trends, and make data-driven recommendations for improvements.
- Generate reports on B2B customer behavior and preferences.
Contract Negotiation:
- Assist in negotiating contracts and agreements with B2B clients, ensuring favorable terms for both parties.
- Work with legal and procurement teams to finalize contractual arrangements.
Training and Support:
- Provide training to B2B clients on the use of the e-commerce platform and its features.
- Offer ongoing support to address any issues or inquiries from business customers.
Compliance and Security:
- Ensure compliance with relevant regulations governing B2B transactions.
- Implement security measures to protect sensitive business data and transactions.
Collaboration with Sales and Marketing:
- Collaborate with the sales and marketing teams to develop strategies for attracting and retaining B2B clients.
- Provide input on marketing materials tailored to the B2B audience.
Required Skills/Abilities:
B2B E-Commerce Expertise:
- In-depth knowledge of B2B e-commerce processes and best practices.
- Familiarity with B2B wholesale market trends and dynamics.
Customer Relationship Management:
- Excellent interpersonal and communication skills for managing relationships with B2B clients.
- Ability to understand and address the unique needs of business customers.
Technical Proficiency:
- Proficient in e-commerce platforms, CRM systems, and other tools relevant to B2B transactions.
- Comfortable with technology solutions that enhance the B2B customer experience.
Analytical Thinking:
- Strong analytical skills to interpret data and identify areas for improvement in B2B operations.
- Ability to make strategic decisions based on data insights.
Negotiation Skills:
- Effective negotiation skills for contract discussions and pricing agreements.
- Ability to find mutually beneficial solutions for the company and B2B clients.
To Apply:
WhatsApp your CV to: +92 3482350367
Note:
Please bring a copy of your CV with you.
Salary: From ﷼3,000.00 per month
Education:
- Higher diploma (required)
Experience:
- E-Commerce, preferably in a wholesales: 3 years (required)
Ability to Commute:
- Jeddah (required)
Ability to Relocate:
- Jeddah: Relocate before starting work (required)