Service Advisior

Doran Motors Holdings Ltd-Monaghan, Ireland

Negotiable

Full-Time

1 position

Doran Motors Carrickmacross

Doran Motors Ltd have grown over the past 43 years to be one of north easts largest car dealers.

DUTIES Include:

Arranges service / repair times and dates for workshop in consultation with service & workshop Managers
Ensuring customer satisfaction - receiving and defining customers wishes and preparation of repair order
Ensures parts, labour and any other items relating to work carried out are charged to the relevant vehicle
Organising within the dealership to accord with customer needs
Observing dealership guideline and fulfilling immediate priority tasks to ensure a competitive service to the customer
Maintains close control on sales ledger accounts relating to workshop in consultation with service and workshop managers
Informing service & workshop managers regarding developments in customer attitudes and possible measures
Submitting customer details to distributors for survey purposes
Identifies & carries out marketing tasks on an ongoing basis
Observes ISO procedures & guideline
Participates in Skoda Apprentice Service Advisor Scheme
Media Expert Trained in accordance with Skoda standards
Establishes and maintains permanent files relating to workshop business
All other duties assigned by management
Carries out follow up calls to customers
Willing to be flexible, work occasional overtime as requested by management
Fulfils service receptionist and customer advisor roles
Deputies for service advisor / receptionist

Job Types: Full-time, Permanent

Salary: From €30,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Work Location: In person

Reference ID: Service Advisior

Details