Descrição
Doran Motors Carrickmacross
Doran Motors Ltd have grown over the past 43 years to be one of north easts largest car dealers.
DUTIES Include:
- Arranges service / repair times and dates for workshop in consultation with service & workshop Managers
- Ensuring customer satisfaction - receiving and defining customers wishes and preparation of repair order
- Ensures parts, labour and any other items relating to work carried out are charged to the relevant vehicle
- Organising within the dealership to accord with customer needs
- Observing dealership guideline and fulfilling immediate priority tasks to ensure a competitive service to the customer
- Maintains close control on sales ledger accounts relating to workshop in consultation with service and workshop managers
- Informing service & workshop managers regarding developments in customer attitudes and possible measures
- Submitting customer details to distributors for survey purposes
- Identifies & carries out marketing tasks on an ongoing basis
- Observes ISO procedures & guideline
- Participates in Skoda Apprentice Service Advisor Scheme
- Media Expert Trained in accordance with Skoda standards
- Establishes and maintains permanent files relating to workshop business
- All other duties assigned by management
- Carries out follow up calls to customers
- Willing to be flexible, work occasional overtime as requested by management
- Fulfils service receptionist and customer advisor roles
- Deputies for service advisor / receptionist
Job Types: Full-time, Permanent
Salary: From €30,000.00 per year
Benefits:
- Company events
- On-site parking
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Performance bonus
Work Location: In person
Reference ID: Service Advisior