Description
'''Job Overview:'''
We are seeking a highly motivated and experienced Head Server to join our team. As the Head Server, you will be responsible for overseeing the dining experience and ensuring exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
'''Duties:'''
- Manage and supervise the front-of-house staff, including servers, hosts, and bussers
- Train new staff members on service standards, menu items, and restaurant policies
- Coordinate with the kitchen staff to ensure timely delivery of food orders
- Take customer orders and assist with food preparation when needed
- Provide exceptional customer service by addressing any concerns or issues raised by guests
- Upsell menu items and promote daily specials to increase revenue
- Maintain a clean and organized dining area
- Handle cash transactions and process payments accurately
'''Requirements:'''
- Previous experience working in a restaurant or hospitality industry
- Strong knowledge of food preparation techniques and menu items
- Excellent time management skills to ensure efficient service
- Ability to work well under pressure in a fast-paced environment
- Basic math skills for handling cash transactions and calculating bills
- Exceptional communication and interpersonal skills
- Ability to lead and motivate a team
- Knowledge of guest services principles and practices
Benefits
Competitive Salary
Performance related bonus
28 days paid holiday (per year)
2-weeks holidays in August
1-week holidays in January
1-week holidays starting on Easter Monday
Closed on Monday including Monday Bank Holiday
Pension plan
Structured training program for all new employees
Annual staff event
Salary: £20.00-£22.00 per hour
Expected hours: 45 - 48 per week
Supplemental pay types:
- Performance bonus
Experience:
- Head Waiter: 2 years (required)
Work Location: In person