Hostess/host

Bamboo Southampton-Southampton, United States

Job Summary:
We are seeking a friendly and organized Host/Host to join our team. The Host/Host will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.

Responsibilities:

  • Greet guests with a warm welcome and seat them accordingly
  • Manage reservations and walk-in guests efficiently
  • Answer phone calls and take reservations with professionalism
  • Utilize POS systems
  • Communicate effectively with guests and team members to ensure smooth operations
  • Assist in maintaining cleanliness in the dining area and entryway
  • Support servers and other staff as needed

Experience:

  • Prior experience in guest relations or hospitality preferred
  • Proficiency in phone etiquette and handling reservations
  • Familiarity with POS systems, specifically Aloha POS, is a plus
  • Strong communication skills to interact with guests and provide excellent guest services
  • Ability to work well in a fast-paced environment and help create a positive dining experience for guests
  • Previous experience in food service or customer service roles is beneficial

Job Type: Seasonal

Pay: $18.00 - $25.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Ability to Relocate:

  • Southampton, NY 11968: Relocate before starting work (required)

Work Location: In person