Play Café Assistant & Party Host

Play Café Assistant & Party Host

Are you energetic, friendly, and unflappable? Do you thrive in a fun, fast-paced environment and love working with families? If so, we’d love to welcome you to our
team!

We’re a popular children’s play café that combines specialty coffee, soft play and free play areas, a gift shop, and year-round events. We’re looking for a Play Café Assistant & Party Host to help us create a vibrant space where families can relax, play, and celebrate.

What You’ll Do:
In this hands-on role, you’ll keep the café running smoothly and help make every family’s visit or party unforgettable. Responsibilities include:

• Opening and setting up the café each day, including prepping the counter area with fresh produce and managing stock flow and food preparation for the
  day ahead.
• Welcoming families, briefing them and checking them in for play sessions.
• Being the go-to during the session for spillages, breakages and bubbles (we’ll explain all :)
• Leading on the preperation and serving of food from our small, but tasty menu and preparing drinks when needed (training will be given).
• Lead party host: liaising with families, setting up party tables, prepping and serving party food, assisting with music or cake, and ensuring everything runs smoothly.
• Cleaning, sanitising, and resetting play areas and party spaces.
• Using the till system to process café and gift shop purchases.
• Restocking, cleaning, and keeping the reception and play areas tidy between
  sessions.
• Taking charge of efficient café close-down at the end of the day.

We’re looking for someone who:

• Has boundless energy and thrives in a busy, family-friendly environment.
• Is approachable, enthusiastic, and unflappable, even on hectic days.
• Has excellent timekeeping, reliability and is a team player, we are a small
  team so every person that works with us is super important and should be willing to pitch in wherever needed.
• Has relevant experience in hospitality, customer service, or working with
  families (although training will be provided to help hone those skills).
• Is excited to host and support our celebrations and events and is passionate about helping to create brilliant experiences for local families

Availability:

• This role requires working a minimum of 16 hours every weekend (Saturday & Sunday).
• Flexibility to cover extra shifts especially during school holidays or special events is a bonus!

What we offer:

• London Living Wage
• On-the-job training, including coffee training from our coffee supplier, Climpsons.
• Food safety and safeguarding training, plus a DBS check if needed.
• Paid break, free coffee/tea and snack during shifts.
• Discounts on our wider menu and play sessions and uniform tops provided.
• A regular schedule in a supportive, fun work environment.

Shortlisted applicants will be invited to a paid trial shift.

If you’re excited about creating a welcoming space for families and hosting joyful celebrations, we can’t wait to hear from you!