EMPREGO

Property Supervisor

Hospitality Apeiron-Manali, India

Key Responsibilities:
1. Guest Experience & Hospitality:

  • Ensure guests receive exceptional service and have an enjoyable stay.
  • Address guest concerns, special requests, and feedback in a timely and professional manner.
  • Maintain a friendly and approachable demeanor while interacting with guests.
  • Oversee room service, housekeeping, and concierge operations, ensuring the highest standards of cleanliness and service.

2. Property Maintenance & Upkeep:

  • Supervise daily maintenance activities and ensure that the property is well-maintained and clean.
  • Coordinate with housekeeping and maintenance staff to address any property repairs, issues, or improvements.
  • Monitor and ensure the proper functioning of all hotel facilities (rooms, lobby, common areas, etc.).
  • Implement preventive maintenance schedules for all hotel equipment and fixtures.

3. Operations & Administration:

  • Oversee daily operations of the hotel, ensuring smooth check-ins/check-outs and operational efficiency.
  • Maintain and review room occupancy records, bookings, and reservations.
  • Assist in managing the hotel’s inventory, ensuring that supplies are stocked and properly stored.
  • Ensure adherence to hotel policies, safety standards, and local regulations.

4. Financial Oversight:

  • Assist in preparing reports on financial performance and operational efficiency.

    - Help manage guest billing, invoicing, and payments, ensuring accuracy and timely processing.

  • Education: A degree in Hospitality Management is required.

  • Experience: Minimum of 2-3 years of experience in hotel management or a similar supervisory role, preferably in a boutique or small-scale property.

  • Skills:

  • Strong communication and interpersonal skills.

  • Excellent organizational and multitasking abilities.
  • Ability to work under pressure and handle challenging situations with poise.
  • Languages: Proficiency in English and Hindi is required.

Working Conditions:

  • Location: 9-room boutique hotel in the scenic area of Manali.
  • Hours: 12 hrs. with Break Shift, including weekends and holidays as needed.
  • The property may have seasonal variations in guest traffic, requiring adaptable work schedules.

Compensation & Benefits:
Competitive salary based on experience, with additional benefits such as accommodation, meals during shifts, and opportunities for professional growth and training.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Food provided

Education:

  • Bachelor's (required)

Experience:

  • Property Supervisor: 3 years (required)

Language:

  • English (required)

Work Location: In person

Expected Start Date: 28/08/2025