Senior Community Executive

The Role

We are currently seeking a proactive and detail-oriented Senior Community Engineer to join our team in Egypt. The Senior Community Engineer will play a key role in managing day-to-day community operations, acting as the main point of contact for clients, overseeing site activities, and ensuring compliance with community regulations while delivering a high standard of service and client satisfaction.

Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring all requests are properly received, executed, and followed up on in a timely manner.
• Oversee and track daily operations within the Community Management (CM) function, coordinating closely with internal departments to ensure efficient fulfilment of client requests.
• Maintain regular and professional communication with clients, providing clear updates on progress, timelines, and resolution of requests.
• Supervise site operations and ensure smooth on-ground execution of community-related activities.
• Handle client complaints professionally, investigate issues, and ensure appropriate corrective actions are taken.
• Monitor and address any violations or non-compliance within the community, ensuring adherence to community rules and regulations.
• Ensure that all construction activities within the community have the necessary and valid work permits.
• Follow up on permits and approvals, ensuring all documentation is valid, updated, and compliant with relevant regulations.
• Conduct regular site inspections to ensure compliance with approved plans, specifications, and safety standards.
• Identify operational issues during inspections and coordinate corrective actions with concerned parties.
• Prepare periodic reports on site activities, client issues, compliance status, and operational performance, as required.

Skills, Knowledge and Experience

• Bachelor’s degree in a relevant field.
• 4-5 years of relevant experience in community management, site engineering, or a similar role.
• Strong knowledge of site operations, construction activities, and permit management.
• Proven experience in client-facing roles with the ability to manage expectations and resolve issues effectively.
• Good understanding of compliance, regulations, and community management standards.
• Strong coordination and communication skills, with the ability to work cross-functionally.
• Excellent problem-solving skills and attention to detail.
• Ability to conduct site inspections and prepare clear, structured reports.
• Proficient in MS Office; familiarity with community management or reporting systems is a plus.