Assistant Front Office Manager

Louis Fitzgerald Hotel-DUBLIN 22, Ireland

The 4* Louis Fitzgerald Hotel requires an experienced Assistant Front Office Manager.

We are currently recruiting for an experienced Assistant Front Office Manager with a minimum of 2 years' experience in a senior role of a Hotel Front Office.

The Job:

  • To assist with the smooth running of the Front Office department
  • To ensure complete guest satisfaction & anticipate guests needs through the prompt handling of guest queries
  • To create an environment where the team are up-selling and cross-selling
  • Abilty to communicate with all departments of the hotel.
  • Provide training, encourage development and motivate your department
  • Participate in management meetings
  • To have full knowledge of the hotel facilities
  • To follow the Louis Fitzgerald Hotel Cash Handling procedures & manage guest bills.

Qualifications / Experience required to do the job:

  • Working knowledge of Front Office Systems, Opera Cloud desirable
  • Must have previously demonstrated leadership ability with the ability to manage and train staff
  • Must be flexible, enjoy a challenge, and is able to work outside the comfort zone while maintaining the ability to be objective and positive
  • Must be standards driven and detail orientated
  • Excellent interpersonal skills, fluent in both verbal & written English.
  • Excellent organizational and communicational skills
  • Benefits_
  • Extensive training in all aspects of the role
  • Career progressing opportunities in a dynamic and expanding group

Job Types: Full-time, Permanent

Pay: €35,000.00 per year

Benefits:

  • Bike to work scheme
  • Employee assistance program
  • Employee discount
  • Food allowance
  • On-site parking

Work Location: In person